Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Manage customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve issues and complaints efficiently and courteously.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Assist in onboarding new customers and provide support.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficient in English, strong financial literacy, and exceptional customer service skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and manage transactions.
- Working Conditions: Office environment with potential shift work.
- Qualities and Traits: Empathetic, patient, and detail-oriented with excellent communication skills.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 30 June 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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