Customer Service Representative
Centris Chat Support BPO
Job Description
Benefits
Perks Benefits
Company Equipment
Time Off & Leave
Family Medical Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave
Work-Life Balance
Dependent Care, Flexible Hours
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues promptly and accurately.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance service quality.
- Assist in training new staff and sharing best practices.b
- Stay updated on product knowledge and policies.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No experience required; training will be provided.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
- Working Conditions: Fast-paced call center environment, handling calls and managing customer interactions.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customer satisfaction.
Corazon Namor
HR OfficerCentris Chat Support BPO
Active today
Working Location
SM City Clark - East Wing. SM Clark, Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, 2009 Pampanga, Philippines
Posted on 22 July 2025
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