Customer Service Representative at Concentrix Baguio | Financial Account
Concentrix
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Assist customers with inquiries and provide effective solutions to their concerns.
- Manage customer accounts and update information as needed.
- Handle billing inquiries and financial account issues.
- Provide exceptional customer service to maintain customer satisfaction.
- Collaborate with team members to enhance service delivery.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English, Strong customer service skills
- Qualities and Traits: Excellent communication skills and a friendly demeanor
Rina M.
HR OfficerConcentrix
Active today
Working Location
Concentrix. Baguio-AyalaLand Technohub, Building A, John Hay, Ordonio Dr, Baguio, Benguet, Philippines
Posted on 29 October 2025
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