• Provide exceptional customer service through various communication channels
• Assist customers with inquiries, issues, and product information
• Resolve customer complaints in a professional and timely manner
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to enhance service quality

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Fresh Graduate or 0–2 years of experience in customer service
• Skills and Competencies: Strong communication skills in English, problem-solving abilities
• Responsibilities and Duties: Ability to handle customer inquiries and resolve issues effectively
• Qualities and Traits: Empathetic, patient, and detail-oriented mindset