Join us in Camsur as a Customer Service Associate | Travel Reviews & Bookings Account

Sutherland Philippines

₨77.8-129.7K[Monthly]
On-site - Camarines SurNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site, Life Insurance, HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Employee Assistance Program, Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

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  • Provide excellent customer service and support via phone, email, and chat.
  • Resolve customer inquiries and complaints effectively and efficiently.
  • Maintain customer records and update information accurately.
  • Collaborate with team members to enhance service quality.
  • Stay informed about product updates and company policies.


  • Educational Qualifications: Must possess a High School or Senior High School diploma.
  • Experience Level: Entry-level position; no prior experience required.
  • Skills and Competencies: Proficient in English, strong interpersonal skills, exceptional customer service acumen, and effective problem-solving abilities.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
  • Working Conditions: Typically office-based, working in shifts to accommodate customer needs.
  • Qualities and Traits: Friendly, patient, attentive, and able to work well under pressure.
English LanguageInterpersonal SkillsCustomer ServiceProblem Solving
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Irene Nuguid

LeadSutherland Philippines

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Working Location

2/F, Avenue SQUARE. Magsaysay Avenue, Naga City 4400, 4400, Philippines

Posted on 22 March 2025

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