Customer Service Representative

Miranda HR

₨79.2-158.4K[Monthly]
On-site - CebuFresh Graduate/StudentDiplomaFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Employee of the Month Award, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Mental Insurance, Retiree Health & Medical, HMO

  • Perks Benefits

    Company Equipment, Employee Discount, Gym Membership, Parking Space, Play Area for Employee's Kids, Sleeping Quarters

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Sick Leave

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate product information and support.
  • Resolve customer complaints and issues promptly.
  • Maintain customer records and update account information.
  • Collaborate with team members to improve service processes.
  • Assist in product returns and exchanges as needed.
  • Follow company policies and procedures while handling customer interactions.

Requirements

  • Educational Qualifications: Diploma in any field.
  • Experience Level: Fresh graduates or students.
  • Skills and Competencies: Proficient in English, teamwork, call center operations, back office support, problem-solving, customer service, and account management.
  • Working Conditions: Fast-paced environment with a focus on teamwork.
  • Qualities and Traits: Positive attitude, adaptability, strong communication skills, and a customer-focused mindset.
English LanguageTeam PlayerCall CentreBack Office SupportProblem SolvingCustomer ServiceAccount Management
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kelvin ostan

HR OfficerMiranda HR

Replied 4 minutes ago

Working Location

ResultsCX - Newtown. 8256+4QC, One World Center Building, Mactan Newtown, Newtown Blvd, Lungsod ng Lapu-Lapu, 6015 Lalawigan ng Cebu, Philippines

Posted on 23 August 2025

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