Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Gym Membership
Professional Development
Job Training
Time Off & Leave
Family Medical Leave, Sick Leave, Vacation Leave
Description
- Assist customers with inquiries and resolve issues promptly.
- Manage customer accounts and process transactions accurately.
- Provide product information and recommendations.
- Maintain a positive and professional demeanor in all interactions.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service quality.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficient in English, skilled in problem-solving, and adept in scheduling.
- Working Conditions: Call center environment with flexible hours.
- Qualities and Traits: Team player, empathetic, and able to work under pressure.
kelvin ostan
HR OfficerMiranda HR
Reply 0 Times Today
Working Location
ResultsCX - Newtown. 8256+4QC, One World Center Building, Mactan Newtown, Newtown Blvd, Lungsod ng Lapu-Lapu, 6015 Lalawigan ng Cebu, Philippines
Posted on 27 August 2025
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