Customer Service Representative

SMCS Outsourcing

₨126.5K[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment, Well-Stocked Pantry

  • Professional Development

    Job Training, Professional Development

  • Work-Life Balance

    Flexible Hours

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Description

  • Assist customers with inquiries and issues through various communication channels.
  • Provide timely and accurate information regarding products and services.
  • Document customer interactions and maintain accurate records.
  • Resolve customer complaints and escalate when necessary.
  • Collaborate with other departments to enhance customer satisfaction.

Requirements

  • Job Title: Customer Service Representative
  • Job Function: Customer Service
  • Responsibilities and Duties: Ability to handle customer inquiries effectively and provide solutions.
  • Working Conditions: Comfortable working in a fast-paced environment.
  • Qualities and Traits: Strong communication skills and a friendly demeanor.
  • Qualities and Traits: Excellent problem-solving abilities.
  • Qualities and Traits: Capacity for teamwork and collaboration.
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jm stack ph

HR ManagerSMCS Outsourcing

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Working Location

Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Posted on 17 December 2025

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