Customer Service Associate (Telco Account)
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide exceptional customer service via phone.
- Assist customers with inquiries, orders, and technical issues.
- Maintain a positive and professional demeanor.
- Collaborate with team members to enhance customer satisfaction.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: at least 7 months BPO experience in sales or telco, newbies are welcome!
- Skills and Competencies: Strong English language skills, excellent customer service, and people skills; proficiency in technical tasks.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and manage scheduling efficiently.
- Working Conditions: Fast-paced call center environment requiring adaptability.
- Qualities and Traits: Strong interpersonal skills, patience, and a positive attitude.
Jennylyn Fajardo
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 0 Times Today
Working Location
2nd F, The Annex at SM City Davao. 3H2Q+2QR, Quimpo Blvd, Talomo, Davao City, 8000 Davao del Sur, Philippines
Posted on 03 July 2025
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