Description

• Handle customer inquiries and complaints via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve issues in a timely manner and escalate as needed.
• Maintain customer records and document interactions.
• Assist in the development of customer service procedures.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 6 months BPO
• Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-oriented mindset.
• Qualities and Traits: Patience, empathy, and the ability to work in a fast-paced environment.
• Working Conditions: Work may be performed in an office or remote setting.