Customer Service Representative

Miranda HR

₨78.9-105.2K[Monthly]
On-site - MakatiNo Exp RequiredDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Anniversary Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, HMO

  • Perks Benefits

    Free Meals

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave, Wedding Leave

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Description

  • Assist customers with inquiries and resolve issues via phone, email, or chat.
  • Provide accurate information about products and services.
  • Ensure customer satisfaction and maintain high service standards.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance customer service strategies.

Requirements

  • Educational Qualifications: High School or Senior High School Diploma required.
  • Experience Level: No prior experience necessary; entry-level position.
  • Skills and Competencies: Proficient in English, strong customer service orientation, effective problem-solving skills, team player attitude, and familiarity with call center operations.
  • Responsibilities and Duties: Manage customer inquiries, resolve issues efficiently, maintain a positive company image, and support team objectives.
  • Working Conditions: Office environment, possible shifts, and overtime.
  • Qualities and Traits: Excellent communication skills, patience, adaptability, and a strong work ethic.
English LanguageCustomer ServiceProblem SolvingTeam PlayerCall Centre
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HR Irish Fernandez

HR OfficerMiranda HR

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Working Location

Makati City. Makati City, Metro Manila, Philippines

Posted on 05 September 2025

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