• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, order status, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Provide feedback to management regarding customer concerns and suggestions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficiency in the English language
• Qualities and Traits: Excellent communication and interpersonal skills
• Qualities and Traits: Ability to work in a team-oriented environment