Customer Service Representative
SMCS Outsourcing
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment
Professional Development
Professional Development
Work-Life Balance
Work from Home
Description
- Provide exceptional customer service by responding to inquiries and resolving issues
- Assist customers with placing orders and navigating the online platform
- Maintain a positive attitude while handling customer interactions
- Document customer interactions and feedback for quality assurance
- Collaborate with the team to improve service processes
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication skills, both verbal and written
- Qualities and Traits: Empathy, patience, and resilience
- Responsibilities and Duties: Ability to multitask and manage time effectively
- Working Conditions: Comfortable working in a fast-paced, dynamic environment
jm stack ph
HR ManagerSMCS Outsourcing
Reply 0 Times Today
Working Location
Ayala North Exchange Tower One. 6796 Ayala Avenue, cor Salcedo, Legazpi Village, Makati, 1229 Kalakhang Maynila, Philippines
Posted on 11 December 2025
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