Customer Service Representative
Dynamic Talent Solutions
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Perks Benefits
Company Equipment
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and ensure satisfaction.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve customer service processes.
- Promote a positive company image and maintain professionalism.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Strong communication skills in English, problem-solving abilities, and proficiency in customer relation management software.
- Working Conditions: Office environment with a mix of remote work options; flexible scheduling may be required.
- Qualities and Traits: Empathetic, patient, detail-oriented, and adaptable to changing situations.
Sharmaine Gregorio
Delivery LeadDynamic Talent Solutions
High response rate
Working Location
Manila Metropolitan Area. Manila Metropolitan Area, Philippines
Posted on 09 July 2025
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