Customer Service Representative

Tri-Unity Talent Sourcing & Human Resource Management Services

₨79.3-105.7K[Monthly]
On-site - ManilaFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

Description

  • Address and resolve customer concerns in a timely and professional manner.
  • Create and implement strategies to enhance customer experience and satisfaction.
  • Maintain accurate customer records and feedback reports.
  • Coordinate with service, sales, and finance teams to resolve issues.
  • Follow up with customers to ensure resolution and satisfaction.

Requirements

  • Bachelor’s degree in Marketing, Management, or a related field (fresh graduates are welcome to apply)
  • Strong verbal and written communication skills
  • Excellent interpersonal skills with the ability to build rapport with customers
  • Problem-solving skills and ability to handle challenging situations calmly and professionally
  • Basic knowledge of customer service principles and practices
  • Proficiency in MS Office or Google Workspace
  • Willingness to learn and adapt to company processes and CRM tools
  • Ability to work both independently and as part of a team
  • Strong organizational skills and attention to detail
Customer ServiceSchedulingEnglish LanguageTechnical SkillsDigital MarketingInterpersonal SkillsSalesforceCommunication SkillsOrganizational Skills
Preview

Pauline Rasonabe

Recruitment ConsultantTri-Unity Talent Sourcing & Human Resource Management Services

Active within three days

Working Location

United Nations Ave. United Nations Ave, Manila, Metro Manila, Philippines

Posted on 14 August 2025

Tri-Unity Talent Sourcing & Human Resource Management Services

Unfinanced / Angel

<50 Employees

Human Resources & Recruitment

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Triunity Executive Search

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