Customer Support Specialist – Pasay (Dayshift)

V-Call Center Link Inc.

₨106.3-159.4K[Monthly]
On-site - Manila1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Handle inbound and outbound customer calls in a professional and courteous manner.
  • Resolve client issues efficiently while maintaining a high level of customer satisfaction.
  • Provide accurate information about products, services, and policies.
  • Document customer interactions and transactions clearly and thoroughly.
  • Collaborate with other teams to ensure prompt resolution of customer concerns.
  • Maintain performance metrics including quality, attendance, and productivity.

Requirements

  • At least 2 years of college education completed.
  • Minimum of 1 year experience in international voice BPO.
  • Strong verbal and written English communication skills.
  • Excellent problem-solving and active listening abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Willing to work in Pasay on a dayshift schedule with 2 fixed weekends off.
Customer ServiceProblem Solving
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VCC Link Inc.

Digital Marketing V-Call Center Link Inc.

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Working Location

Pasay. Pasay, Metro Manila, Philippines

Posted on 26 August 2025

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