Customer Service Representative
Diolan Coconut Products Manufacturing
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Document and track customer interactions in the database.
- Resolve complaints efficiently while maintaining a positive attitude.
- Collaborate with team members to improve service quality.
- Maintain product knowledge to offer accurate support.
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Proficient in English language, excellent customer service skills, and effective communication abilities.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, may involve shift work.
- Qualities and Traits: Positive attitude, patience, strong problem-solving skills, and teamwork oriented.
Celine Ramirez
HR ManagerDiolan Coconut Products Manufacturing
Working Location
3rd Floor Room 301, 1754 Rizal Ave,3rd Floor Room 301,Manila,Philippines
Posted on 15 November 2025
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