Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Resolve issues promptly and efficiently while maintaining a positive attitude.
- Provide product information and assist with orders and services.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance the customer experience.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: 1-3 years of experience in a call center environment preferred.
- Skills and Competencies: Proficient in English language, excellent communication skills, and problem-solving abilities.
- Working Conditions: Office setting with a focus on customer satisfaction and teamwork.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are essential.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Axis. North Bridgeway Northgate Cyberzone, Filinvest City Alabang, Muntinlupa Cit, 1781 Metro Manila, Philippines
Posted on 29 July 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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