• Provide outstanding customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently while maintaining high satisfaction rates.
• Document customer interactions and maintain accurate records in the customer relationship management system.
• Collaborate with team members to improve service delivery and customer experience.
• Participate in training and development programs to enhance product knowledge and service skills.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level, no previous experience required.
• Skills and Competencies: Strong command of the English language, excellent verbal and written communication skills.
• Skills and Competencies: Proven customer service skills with a focus on problem-solving.
• Qualities and Traits: Team player with a positive attitude and the ability to work in a fast-paced environment.
• Responsibilities and Duties: Willingness to learn about company products and services to provide accurate information to customers.