• Provide excellent customer service regarding product inquiries and issues.
• Assist customers through various communication channels including phone, email, and chat.
• Resolve customer complaints and ensure satisfaction by offering effective solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve overall service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: 0–2 years of customer service experience preferred.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and able to work in a fast-paced environment.
• Responsibilities and Duties: Ability to multitask and prioritize effectively.