• Assist customers with inquiries regarding products and services.
• Resolve customer complaints in a professional and timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to enhance customer experience.
• Provide feedback on the efficiency of the customer service process.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Excellent verbal and written communication skills.
• Qualities and Traits: Strong interpersonal skills and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a team and independently.
• Working Conditions: Comfortable working in a fast-paced environment.