Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Commuter Checks & Assistance, Company Equipment, Free Meals, Sleeping Quarters, Training Subsidy
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
- Handle inbound and outbound customer calls professionally.
- Resolve customer inquiries, complaints, and service requests.
- Provide accurate information about products and services.
- Document customer interactions and update records in the system.
- Follow scripts, guidelines, and performance standards.
- Escalate complex issues to appropriate departments when necessary.
- Meet targets for call handling, quality, and customer satisfaction.
Trisha Cordova
HR ManagerSynlink Recruitment Outsourcing Co. Inc.
Reply 3 Times Today
Working Location
Tiendesitas. 5 Retail Row, Pasig, Metro Manila, Philippines
Posted on 05 December 2025
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