• Provide excellent customer service to patients and healthcare providers.
• Assist in managing inquiries and resolving issues related to healthcare services.
• Maintain accurate and up-to-date patient records and documentation.
• Schedule appointments and assist with patient follow-ups.
• Communicate effectively with team members to ensure seamless service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic understanding of healthcare terminology is a plus.
• Qualities and Traits: Empathetic and patient-focused approach.
• Responsibilities and Duties: Ability to handle inquiries with professionalism and tact.
• Working Conditions: Ability to work in a fast-paced environment.