Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave
Description
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues effectively and efficiently
- Provide product information and technical support
- Document interactions and maintain accurate records
- Collaborate with team members to enhance customer experience
- Maintain a positive and professional demeanor
- Adhere to company policies and procedures
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
- Working Conditions: Primarily desk-based, with potential remote work flexibility.
- Qualities and Traits: Patient, empathetic, and detail-oriented individuals are ideal.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 15 July 2025
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