Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service through various communication channels.
- Assist customers with inquiries, issues, and product information.
- Maintain a positive and professional demeanor in all interactions.
- Document customer interactions and feedback accurately.
- Collaborate with team members to resolve complex issues.
- Strive to meet performance metrics and goals.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
- Experience Level: Less than 1 year of customer service or relevant experience.
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
- Responsibilities and Duties: Handle customer inquiries, provide product information, and resolve issues efficiently.
- Working Conditions: Office environment, with potential remote work options.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active within three days
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 31 July 2025
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