Customer Service Representative
Miranda HR
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Savings Account (HSA)
Others
Flexible Spending Account (FSA)
Perks Benefits
Gym Membership
Professional Development
Job Training
Time Off & Leave
Sick Leave
Work-Life Balance
Flexible Hours
Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service efficiency.
- Handle complaints with professionalism and empathy.
- Continuously improve knowledge of products and services.
Requirements
- Educational Qualifications: A Diploma in a relevant field is required.
- Experience Level: Less than 1 year of experience in customer service or call center roles.
- Skills and Competencies: Proficient in English, strong call center experience, excellent customer service skills, financial literacy, and account management abilities.
- Working Conditions: Office environment with a focus on teamwork and collaboration.
- Qualities and Traits: Strong team player, excellent communication skills, and a proactive attitude.
kelvin ostan
HR OfficerMiranda HR
Reply 0 Times Today
Working Location
Ground Floor, Eton Cyberpod Corinthian. H3R6+W2W, Epifanio de los Santos Ave, Ortigas Center, Quezon City, 1110 Metro Manila, Philippines
Posted on 29 August 2025
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