Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Mental Insurance, Retiree Health & Medical, HMO
Perks Benefits
Company Equipment, Employee Discount, Gym Membership, Parking Space, Play Area for Employee's Kids, Sleeping Quarters
Professional Development
Job Training, Professional Development
Time Off & Leave
Sick Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and support.
- Resolve customer complaints and issues promptly.
- Maintain customer records and update account information.
- Collaborate with team members to improve service processes.
- Assist in product returns and exchanges as needed.
- Follow company policies and procedures while handling customer interactions.
Requirements
- Educational Qualifications: Diploma in any field.
- Experience Level: Fresh graduates or students.
- Skills and Competencies: Proficient in English, teamwork, call center operations, back office support, problem-solving, customer service, and account management.
- Working Conditions: Fast-paced environment with a focus on teamwork.
- Qualities and Traits: Positive attitude, adaptability, strong communication skills, and a customer-focused mindset.
kelvin ostan
HR OfficerMiranda HR
More than ten replies today
Working Location
Ground Floor, Eton Cyberpod Corinthian. H3R6+W2W, Epifanio de los Santos Ave, Ortigas Center, Quezon City, 1110 Metro Manila, Philippines
Posted on 23 August 2025
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