Hiring CSR - Pharma / Physical Therapy / Medical Tech / Rad Tech / Dietician / Psych
Sagility Philippines B.V. Branch Office
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Interact with customers via calls
- Resolve customer inquiries and issues efficiently.
- Maintain a positive, empathetic attitude towards customers.
- Provide product information and support.
- Document customer interactions in the system.
- Collaborate with team members to improve service.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: Bachelor’s degree
- Experience Level: 1-3 years of customer service experience, preferably in a clinical environment.
- Skills and Competencies: Strong communication, problem-solving skills, and multitasking ability.
- Responsibilities and Duties: Assist customers via calls, resolve inquiries, and maintain service standards.
- Working Conditions: May require availability during weekends or holidays.
- Qualities and Traits: Empathetic, patience, proactive attitude, and team-oriented mindset.
Joelle Galapon
RecruiterSagility Philippines B.V. Branch Office
Reply 1 Time Today
Working Location
Sagility Recruitment Hub. G/F Giga Tower, Bridgetowne, C-5 Road cor, Ortigas Ave, Quezon City, Metro Manila, Philippines
Posted on 02 September 2025
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