• Assist customers with inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently.
• Maintain records of customer interactions in the database.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1–3 years of experience in customer service
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to multitask and handle high volume of calls
• Qualities and Traits: Patient and empathetic with a commitment to customer satisfaction