• Provide exceptional customer service and support to clients via phone, email, and chat.
• Assist customers by identifying their needs and resolving inquiries in a timely manner.
• Manage customer accounts and update information accurately in the system.
• Maintain a positive and professional demeanor while handling customer interactions.
• Collaborate with team members to ensure customer satisfaction and service excellence.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years of customer service experience
• Skills and Competencies: Strong English language proficiency and excellent communication skills
• Responsibilities and Duties: Ability to multitask and manage various customer requests
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset
• Working Conditions: Office-based, dayshift schedule