• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries and complaints, ensuring a positive experience.
• Maintain up-to-date knowledge of products and services to effectively assist customers.
• Document customer interactions and feedback for future reference and reporting.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: Fresh Graduate or Students are welcome to apply.
• Skills and Competencies: Proficient in English language, strong interpersonal skills, and excellent customer service abilities.
• Qualities and Traits: Strong work ethic, adaptability, and a genuine desire to help others.
• Technical Skills: Familiarity with customer service software and basic computer skills.