• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Assist in account management and ensure customer satisfaction.
• Collaborate with team members to enhance service delivery and provide feedback on service trends.

Requirements

• Educational Qualifications: Bachelor’s degree in any field.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Proficient in English language; strong problem-solving abilities.
• Qualities and Traits: Team player with a strong work ethic and excellent interpersonal skills.
• Responsibilities and Duties: Ability to manage accounts and maintain organizational skills.
• Working Conditions: Fast-paced call center environment.

Recruitment Process

• Initial Interview (Over the phone)
• Final Interview (MS Teams)
• JOB OFFER