• Provide high-quality support to customers through email and ticketing systems.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and support requests.
• Collaborate with team members to improve service processes and customer satisfaction.
• Utilize problem-solving skills to address customer concerns effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level position, no prior experience require
• Skills and Competencies: Strong proficiency in English language.
• Skills and Competencies: Excellent customer service skills.
• Skills and Competencies: Effective problem-solving abilities.
• Qualities and Traits: Strong work ethic and organizational skills.