• Handle customer inquiries and provide timely solutions

• Maintain a positive, empathetic, and professional attitude towards customers

• Document customer interactions and escalate issues when necessary

• Collaborate with team members to improve service quality and efficiency

• Participate in training and development programs to enhance skills

Requirements

• Educational Qualifications: High School Diploma or equivalent

• Skills and Competencies:

• Excellent English communication skills

• Strong problem-solving abilities

• Team player with a strong work ethic

• Experience in a call center environment is a plus

• Qualities and Traits: Strong interpersonal skills and technical aptitude