Description

• Assist customers with inquiries and provide solutions to their concerns.
• Manage customer accounts and ensure accurate information is maintained.
• Handle customer feedback and escalate issues as necessary.
• Participate in training sessions to enhance product knowledge and service skills.
• Work collaboratively with team members to achieve service goals.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in customer service.
• Skills and Competencies: Japanese bilingual proficiency.
• Skills and Competencies: Strong work ethic.
• Qualities and Traits: Excellent communication and interpersonal skills.