Guest Service Crew

Wonderpark Amusement Corporation

₨52.3-78.5K[Monthly]
On-site - RizalFresh Graduate/StudentHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

Description

  • Promote marketing promos, suggestive selling and up selling.
  • Ensure safety of customers particularly the minors.
  • Assist customers and attend to their concern and query.
  • Assist token collectors/redemption clerk in opening the machine service doors and transport of token.
  • Prepare daily/weekly/monthly collection reports.

Requirements

1. Education & Experience:

  • Education:
  • High school diploma or equivalent required. A college degree is a plus but not mandatory.
  • Experience:
  • Experience working in an amusement park, entertainment venue, or similar environment is a strong advantage.
  • Fresh graduates are welcome to apply if they have a passion for customer service and an interest in the amusement industry.

2. Skills:

  • Communication:
  • Excellent verbal and written communication skills, with the ability to engage with a wide range of customers, including children and families.
  • Ability to clearly explain products, services, and procedures to guests.
  • Interpersonal Skills:
  • Friendly, approachable, and professional demeanor at all times.
  • Ability to remain calm, patient, and positive even in high-pressure situations.
  • Problem-Solving:
  • Strong problem-solving skills with the ability to address and resolve customer concerns in a timely and effective manner.
  • Ability to handle complaints and challenging situations in a calm and professional manner.
  • Multitasking:
  • Ability to handle multiple tasks simultaneously, such as answering inquiries, processing tickets, and providing directions to guests, all while maintaining a high level of customer service.

3. Personal Attributes:

  • Customer-Focused:
  • A genuine passion for delivering exceptional customer experiences and creating positive memories for guests.
  • Team Player:
  • Ability to work effectively as part of a team, helping colleagues when needed and contributing to a positive work environment.
  • Reliability & Punctuality:
  • Dependable with excellent attendance and punctuality.
  • Adaptability:
  • Ability to adapt to various customer situations and work environments, especially during peak times (e.g., weekends, holidays, busy seasons).
  • Attention to Detail:
  • Strong attention to detail when providing information, processing transactions, and ensuring safety protocols are followed.
Customer ServiceInterpersonal SkillsProblem SolvingMultitasking
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Ianne Carmel Soberano

HR AssistantWonderpark Amusement Corporation

Active within three days

Working Location

WalterMart Taytay. Ortigas Ave Ext, Taytay, 1920 Rizal, Philippines

Posted on 31 July 2025

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