Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

₨106.1-185.6K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and effectively.
  • Maintain a positive attitude and professional demeanor.
  • Document customer interactions and feedback accurately.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: Less than 1 year of experience in customer service or call center environment.
  • Skills and Competencies: Strong customer service and technical skills, financial literacy, and problem-solving abilities.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment, potential for shift work.
  • Qualities and Traits: Excellent communication skills in English, patience, and a friendly demeanor.
Customer ServiceCall CentreTechnical SkillsFinancial LiterateProblem SolvingEnglish Language
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Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Active today

Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 12 July 2025

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