Work Arrangement: Onsite

Shift Schedule: Nightshift

Job Summary:

The Operations Specialist is responsible for managing, inspecting, and supporting daily retail tasks and resolving issues to ensure smooth operations. This includes reviewing reports, researching discrepancies, launching tasks, handling maintenance requests, and communicating with retail team members to make sure all tasks are completed accurately and on time.

Key Responsibilities:

• Review and analyze reports for accuracy
• Research and resolve discrepancies
• Launch and track operational tasks
• Support maintenance requests
• Communicate with retail teams to confirm completion of daily tasks
• Ensure issues are addressed promptly and effectively

Key Performance Indicators (KPIs):

• Completion of day-to-day retail tasks by stores
• Support tickets resolved on or before due dates

What's in it for you?

• Competitive Salary & Comprehensive Benefits
• Enjoy a competitive compensation package, including full healthcare coverage for you and one dependent, along with generous paid time off to support your work-life balance.
• Career Growth Opportunities
• We’re committed to your professional development and you'll have the opportunity to grow within the company
• Inclusive & Supportive Team Culture
• Join a diverse and collaborative team that values open communication, mutual respect, and teamwork. Your voice matters here.

• Strong written and verbal communication skills
• Basic knowledge of Microsoft Excel
• At least 1 year of experience in an administrative or operations support role (preferred but not required)

Soft Skills:

• Clear communicator who asks questions when needed
• Willing to admit mistakes for corrective training
• Able to work independently and adapt to changes