• Respond to customer inquiries in a professional and timely manner.
• Provide accurate information regarding products and services.
• Resolve customer complaints efficiently and effectively.
• Document all customer interactions in the system.
• Collaboration with other departments to ensure customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 3–5 years in customer service
• Skills and Competencies: Proficient in English language
• Skills and Competencies: Strong customer service skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Qualities and Traits: Ability to handle difficult situations with poise