Customer Service Representative

Best Reliable Resources

₨93.5-103.9K[Monthly]
On-site - Taguig1-3 Yrs ExpDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Telecommunication Allowance

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Office Parties

Read More
  • Communicate professionally with clients through phone calls, messages, and online platforms
  • Respond promptly to client inquiries, comments, and questions from the company’s social media and online accounts
  • Identify potential leads and successfully book them for clinic appointments
  • Achieve a target of at least three successful client bookings per day (with an average of two arrivals daily)
  • Clearly explain treatment benefits, promos, and vouchers to clients to encourage bookings
  • Ensure accuracy and attention to detail when recording client information (e.g., name, contact number, location, and chosen services)
  • Coordinate effectively with other departments or managers regarding client schedules and updates
  • Handle client conversations patiently, gently, and professionally, ensuring a positive experience
  • Monitor clients on or before their scheduled appointments to confirm attendance
  • Follow approved sales scripts and adapt communication style to meet client needs
  • Maintain accurate records using the CRM system and generate necessary reports
  • Multitask efficiently with calls, messages, and administrative tasks
English LanguageCustomer ServiceSchedulingProblem SolvingAccount ManagementStrong Work EthicTechnical SkillsInterpersonal SkillsPeople Skills
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Luis Palma

HR OfficerBest Reliable Resources

More than ten replies today

Working Location

Icon Plaza. Icon Plaza, Federacion Dr, Taguig, Metro Manila, Philippines

Posted on 09 October 2025

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