This company has offices in 18 different countries and they assist over 2,000 clients worldwide. The company is an IT/BPO company.

• Responsible in assisting customer’s inquiries using Spanish and English Language through email, call, message, and live chat support
• Listening and resolve customer's concerns, issues, or questions
• Preparing reports by gathering data collected during customer interactions
• Demonstrating excellent customer service skills
• Participate in team meetings and achieve targets needed
• Accomplishing other related tasks needed

Requirements

• Native Spanish Speakers living in the Philippines
• Conversational to Fluent in English language
• Open for graduate and undergraduates
• Must be located in Metro Manila
• Can start as soon as possible

Benefits

• Free working visa processing
• HMO plus 3 free dependents
• Life and Accident Insurance
• Sick Leave
• Vacation Leave
• Monthly Performance Bonus
• Annual Increase
• Work equipment provided by the company - work onsite
• Other benefits will be discussed during the job offer

Recruitment Process (Online Process)

• Resume Screening
• Initial Interview
• Validation of documents (VISA and Passport) for Expat Specialist approval
• Internet Speed Test (25 MBPS required)
• Written Assessment – with timer 60 minutes
• Team Lead Interview - 30 minutes
• Final Interview - 1 hour
• Job Offer