Customer Support for Travel & Reservations | Work in Makati/Ortigas

HR Spectacles

₨103.9-181.8K[Monthly]
On-site - Manila<1 Yr ExpBachelorFull-time
Share

Job Description

  • Provide exceptional customer support via phone, email, and live chat.
  • Resolve customer inquiries and issues promptly and professionally.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Identify patterns in customer feedback to suggest process improvements.
  • Stay updated on product knowledge and company policies.
  • Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
  • Experience Level: Less than 1 year of experience in customer support or a related area.
  • Skills and Competencies: Proficient in sales pitching and closure, strong organizational skills, customer-oriented mindset, and excellent problem-solving abilities.
  • Working Conditions: Office environment with a focus on team collaboration.
  • Qualities and Traits: Strong communication skills, empathetic, proactive, and adaptable.
Sales Pitching and ClosureOrganizational SkillsCustomer OrientedProblem Solving
Preview

Patricia Del Valle

Head of Talent AcquisitionHR Spectacles

Active within seven days

Working Location

Manila. Manila, Metro Manila, Philippines

Posted on 28 May 2025

Explore similar jobs

View more similar jobs

HR Spectacles

Other

51-100 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.