Cyberbacker is a people development company with the goal of partnering great individuals with clients who share the same values and characters. Cyberbacker aims to provide premium and world-class services to its partners. Today, in just the span of four years, we are servicing and growing, delighted and satisfied clients.

Responsibilities:

• Transcription: Listen to live or recorded calls and take notes of key points discussed.
• Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.
• Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
• Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
• Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
• Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.

Requirements:

• Ability to work independently and solve problems proactively.
• A team player mindset, with a positive attitude and strong work ethic.
• Strong organizational and time management skills.
• Knowledge of digital tools and software such as Google Workspace and Zoom.

General Requirements

• Good command of the English language
• Must be 18 years of age and above
• A headset with a noise-canceling feature and a high-definition webcam

Device Specification

• Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
• Windows or Mac is acceptable
• At least 8GB of RAM with 60 GB of free hard disk space available

Network Requirements

• 10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)