AS White Global D365 Finance & Operations Support Specialist

D365 Finance & Operations Support Specialist

AS White Global

Negotiable

Remote3-5 Yrs ExpBachelorFull-time

Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

The Opportunity

Join a fast-growing investment and insurance group through ASW, supporting an Australian company that backs high-performing, entrepreneurial businesses across the insurance and financial services space. With a strong focus on innovation and long-term growth, the organisation operates across over 25 companies and has invested in more than 15 insurance brokerages, MGAs, and digital disruptors. As a D365 Finance & Operations Support Specialist, you will play a vital role in ensuring system efficiency and user satisfaction while contributing to the business’s broader digital transformation initiatives.

This is a great opportunity to collaborate with dynamic, forward-thinking teams and gain exposure to diverse operational environments within a purpose-driven investment group.

Key Responsibilities

Provide first-line technical support for Microsoft Dynamics 365 Finance and Operations (F&O), handling user inquiries via email, phone, or ticketing systems.
Troubleshoot issues related to finance, supply chain, and operations modules, ensuring minimal disruption to business activities.
Develop and deliver training sessions and user guides to improve user proficiency.
Perform system monitoring and routine maintenance, including updates and patches.
Collaborate with business stakeholders to understand requirements and propose technical solutions aligned with business goals.
Gather feedback from users to contribute to system improvements and best practices.
Assist in implementing new D365 F&O features, modules, and system integrations.
Support system configuration and data migration activities.

Skills, Qualifications & Experience

Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
Proven experience working with Microsoft Dynamics 365 Finance and Operations.
Strong troubleshooting and problem-solving skills, with attention to detail.
Good understanding of finance, supply chain, or operations processes is preferred.
Excellent verbal and written communication skills.
Familiarity with SQL, Power BI, or similar reporting tools is an advantage.
Microsoft Dynamics 365 F&O certification is highly desirable.
Experience with Azure, Power Platform, or broader Microsoft ecosystem is a plus.

ASW Offers

We are experts in international partnerships. This means that you will be a trusted member of the ASW family, and get access to our excellent benefits, plus you also get to work directly with one of our clients.
In our unique English-speaking environment, you can practice and enhance your English with peers and international client teams based in Australia, UK, US or NZ.
Get global access to Learning and development programs.
Great work-life balance.
Competitive remuneration.
Excellent medical benefits.
Great Paid Leave entitlements.
Company parties/events, future travel opportunities, and other exciting activities.
Ongoing career opportunities.