We’re Hiring: eCommerce Shopify Specialist / Merchandise Planner!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for an eCommerce Shopify Specialist / Merchandise Planner to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: eCommerce Shopify Specialist / Merchandise Planner

Work Arrangement: Work From Home

Location: Any CS Branch - Angeles, Mabalacat, Makati, Ortigas, Tarlac

Schedule: Morning Shift

Ecommerce Specialist:

• Manage daily online store operations for a seamless shopping experience
• Manage and maintain product listings in Shopify. This includes:
• Descriptions
• Pricing
• Images
• Inventory

Tags and Metafields

• Coordinate new product launches and ensure all relevant details are published accurately and on time.
• Update content blocks and banners on Homepage, landing pages and other as required.
• Support the build and scheduling of email campaigns
• Work with Marketing teams and be aware of the trading calendar (go to market) plans and strategies
• Support of Digital Marketing functions (Email, Meta Ads) where required during busy periods.
• Weekly and monthly reporting on key business metrics and to inform decision making and improve key KPI’s.
• Support the Head of Ecommerce and Digital in tasks as required.
• Ad Hoc duties as required.

Planner

• Weekly and monthly reports by Category to determine best sellers, slow moving and out of stock items
• Monthly creation of demand planner which will be a key report to determine ordering and sales patterns. Demand Planner will show the following:
• Open to buy
• Range Plan
• Opening stock
• Closing stock
• PO’s in system
• Sell Through
• Weeks Cover
• Presenting monthly demand plan to wider team
• Using insights from demand plan to influence website merchandising.

Qualification and requirements:

Personality:

We are looking for a team player, a great communicator and someone who is happy to talk about what they did on the weekend and what their hobbies are.

Job Experience:

• 1–3 years of experience in ecommerce coordination, merchandising, or similar.
• Hands on experience with Shopify is essential.
• Comfortable using Google Sheets/Excel, Canva (or basic image editing tools), Klaviyo and CMS platforms.
• Familiarity with Shopify apps and integrations (e.g product review tools, metafields, upsell apps).
• Flexibility with working hours, ideally overlapping with Australian business hours.

Part of our Tech stack:

• Shopify
• Klaviyo
• Searchspring
• GA4
• Merchant Centre
• Search Console
• SEMrush

NON-NEGOTIABLE

Experience:

• 1–3 years in eCommerce coordination, merchandising, or similar.

Technical Skills:

• Hands-on experience with Shopify (essential).
• Comfortable with Google Sheets / Excel (reporting, demand planning).
• Knowledge of Klaviyo (or similar email marketing platform).
• Basic image editing (Canva or equivalent).
• Familiarity with Shopify apps & integrations (e.g. product review tools, metafields, upsell apps).

NICE TO HAVES

• Experience in demand planning & inventory forecasting (open-to-buy, sell-through, weeks cover).
• Familiarity with digital marketing functions (Meta ads support, audience creation, Google Ads).
• Experience with website merchandising based on data insights.
• Exposure to Searchspring, GA4, Merchant Centre, Search Console, SEMrush.
• Strong presentation skills (for presenting demand plans).
• Personality fit: collaborative, communicative, and culturally aligned with the team’s casual/approachable style.