Front Office Manager
Besttrack Manpower Services
Job Description
Description
- Oversee daily front office operations to ensure efficiency and guest satisfaction.
- Manage staff scheduling, training, and performance evaluations.
- Handle guest inquiries, complaints, and feedback professionally.
- Ensure adherence to hotel policies and procedures.
- Collaborate with other departments to enhance guest experiences.
- Prepare reports on front office metrics and operational performance.
Requirements
- Educational Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Experience Level: 1-3 years of experience in a front office or customer service role.
- Skills and Competencies: Strong customer service skills, excellent communication, and problem-solving abilities.
- Responsibilities and Duties: Overseeing front office operations, managing staff, and ensuring guest satisfaction.
- Working Conditions: Fast-paced environment with flexible hours, including evenings and weekends.
- Qualities and Traits: Strong leadership, attention to detail, and a friendly demeanor.
katherine joyce tamayo
HR OfficerBesttrack Manpower Services
Active within three days
Working Location
Subic. Subic, Zambales, Philippines
Posted on 12 April 2025
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