Front Office Manager

Brio De Agoho

₨236.7-342K[Monthly]

On-site - Zambales3-5 Yrs ExpBachelorFull-time

Benefits

Allowances
Telecommunication Allowance
Employee Recognition and Rewards
Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Perks Benefits
Employee Discount, Free Meals, Sleeping Quarters
Professional Development
Job Training, Professional Development
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave

Oversee daily front office operations and staff management.
Ensure exceptional guest experiences through service excellence.
Manage reservations, check-in/check-out procedures, and billing.
Handle guest complaints and feedback effectively.
Collaborate with other departments for smooth hotel functioning.
Maintain inventory and order supplies as needed.
Train and mentor front office staff for optimal performance.

Educational Qualifications: Bachelor’s degree in Hospitality Management or related field.
Experience Level: 3-5 years of experience in hotel front office operations.
Skills and Competencies: Proficient in English, excellent customer service, strong communication, and decision-making skills.
Working Conditions: Fast-paced hotel environment, may require evening or weekend shifts.
Qualities and Traits: Strong interpersonal skills, professionalism, and ability to handle stressful situations effectively.
Candidate must be willing to relocate in Candelaria, Zambales

English LanguageCustomer ServiceServicesCustomer Relationship ManagementCommunication SkillsGuest RelationDecision MakingComputer SkillsHotel Management SystemInterpersonal Skills