Healthcare CSR
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Others
Company Social Events, Office Parties
Professional Development
Job Training
Description
- Provide exceptional customer service and support via phone, email, and chat.
- Resolve customer inquiries and issues promptly and effectively.
- Maintain accurate records of customer interactions and transactions.
- Assist with product knowledge and troubleshooting.
- Collaborate with team members to enhance customer satisfaction.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in any discipline or at least 2 year college undergrad or 2 year course
- Experience Level: 2 years international bpo experience
- Skills and Competencies: Proficient in English, knowledge of compliance regulations, and a strong eagerness to assist customers.
- Responsibilities and Duties: Handling customer inquiries, resolving issues, and ensuring compliance with company policies.
- Working Conditions: Typically in an office environment or remote.
- Qualities and Traits: Strong communication skills, patience, problem-solving abilities, and a customer-oriented mindset.
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 25 June 2025
Explore similar jobs
View more similar jobsMandarin Client Relation Specialist
J-K Network Services₨521-625.2K[Monthly]
On-site - Taguig<1 Yr ExpEdu not requiredFull-time
J-K Mandarin JobsPhilippines
Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.₨104.2-156.3K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Caryl Faye DionisioHR Officer
Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.₨130.2-156.3K[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Trisha CordovaHR Manager
Customer Service Representative
JetSon Manpower Agency₨208.4-260.5K[Monthly]
On-site - Taguig1-3 Yrs ExpEdu not requiredFull-time
Lovely Joy ZamudioRecruiter
Customer Service Representative
Dynamic Talent Solutions₨130.2-156.3K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Sharmaine GregorioDelivery Lead
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
