Hotel Front Desk Agent
Argold Jobs Inc.
Job Description
- Greet and welcome guests as they arrive at the hotel.
- Manage online, telephone, and in-person room reservations.
- Check guests in and out, issuing room keys.
- Provide information about the hotel and local area.
- Resolve guest complaints, elevating to management when required.
- Process payments and maintain accurate guest records.
- Educational Qualifications: Candidates must hold a minimum of a Diploma degree, preferably in hospitality or related fields.
- Experience Level: Less than 1 year of experience is required, preferably in a customer service role.
- Skills and Competencies: Excellent customer relationship management, superior customer service skills, and effective communication abilities are key.
- Responsibilities and Duties: Responsibilities include greeting guests, handling check-ins and check-outs, addressing guest inquiries, and providing exemplary service at all times.
- Working Conditions: Must be willing to work in shift patterns, including nights, weekends, and holidays in a busy hotel environment.
- Qualities and Traits: We're looking for individuals with a friendly demeanor, a problem-solving attitude, and the ability to remain calm under pressure.
Angelo Sepulvida
HR OfficerArgold Jobs Inc.
Reply 1 Time Today
Working Location
One Amazing Place Place Building 403 NS Amoranto, Corner Speaker Perez, Quezon City, Philippines
Posted on 19 April 2024
Explore similar jobs
View more similar jobsHotel Front Desk Agent
Steadfast Services Cooperative₨78.5-104.6K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Kaisu AlmozaraHR Officer
Hotel Reservation Agent | NO BPO Experience Needed | CSR- 1 DAY hiring proces...
Caldwell Communications Consultancy Philippines₨104.6-156.9K[Monthly]
On-site - MandaluyongNo Exp RequiredBachelorFull-time
HR RILEY ROXASHR Manager
Hotel Front Desk Agent
Real Eye Security Agency Inc.₨78.5-104.6K[Monthly]
On-site - ManilaNo Exp RequiredHigh/Senior High SchoolFull-time
anjeanette francoCEO
Front Office Associate
LaVie Resort and Casino₨104.6-130.8K[Monthly]
On-site - Manila1-3 Yrs ExpBachelorFull-time
Romel BuenavistaHR Manager
Hotel Front Desk Agent
Genius Global₨104.6-130.8K[Monthly]
On-site - ManilaNo Exp RequiredHigh/Senior High SchoolFull-time
Andrew EstebanHR Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
