Technical Specialist - Korean speaker
Location: Kuala Lumpur, Malaysia.
Salary: RM 10,000
Work Hour: Mon- Fri (8:45am – 5:45pm)
Education: Diploma and Bachelor Degree.
Joining Date: 1st October 2025
Headcount: 10
Min Requirement: At least 1 year of tech field experience, Candidate must be able to use Java and HTML

Responsibilities

• As a technical supporter, you will contact customers via phone, chat and email after making an appointment
• You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges
• Identify content and performance potentials and advise the customer on the technical integration and improvement of processes
• Step-by-step guide to implement the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager
• With diligence, you track the successes of the customers through constant monitoring

• You have completed an education in the technical field, already worked as a technical customer consultant (m/f/d) in an agency, in the help desk or as an employee in IT support.
• You have a minimum of 1 year experience in customer support.
• Previous experience with social media advertising, digital marketing and various tools such as Pixel, MS Office and electronic mail systems as well as API/SDK integration is welcome.